15 | Team leader informs the team of important issues at shift changes (complications in patient’s conditions and/or change in plan of treatment). |
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16 | Team leader takes time to meet with staff to develop a plan for patient care. |
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17 | Team leader gives clear directions about how to do work. |
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18 | Team leader encourages the process of social interactions among staff. |
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LC | Leader’s Coordination | Strongly disagree (1) | Disagree (2) | Agree (3) | Strongly agree (4) |
19 | Team leader coordinates efforts of individuals and ensures that team members help each other out when necessary. |
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20 | Team leader monitors the progress of the staff members throughout the process of care. |
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21 | Team leader is available for consultation on problems and is willing to assist team members throughout the process of care. |
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22 | Team leader communicates with other teams’ leaders (if present) to ensure better coordination of efforts. |
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23 | Team leader retracts verbal guidance if errors occur. |
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24 | Team leader resolves conflicts as they surface among team members. |
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LM | Leader’s Motivation | Strongly disagree (1) | Disagree (2) | Agree (3) | Strongly agree (4) |
25 | Team leader provides the opportunities to discuss the unit's performance after an event. |
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26 | It is easy to ask questions when there is something ambiguous. |
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27 | Team leader gives positive/negative feedback to each team member individually about her/his performance. |
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28 | Team leader views honest mistakes as meaningful learning opportunities and encourages staff to develop their skills and abilities. |
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PL | Participative Leadership | Strongly disagree (1) | Disagree (2) | Agree (3) | Strongly agree (4) |
29 | Team leader considers staff inputs and opinions when making decisions about patient care. |
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30 | Team leader gives me the sufficient power to perform all tasks related to patients care. |
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31 | Team leader intervenes in decisions taken by team members. |
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32 | Team leader exercise the powers delegated to the members. |
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33 | Members feel that their role is marginal indispensable to influence the decisions in the team. |
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34 | Team leader set policies based on the input and guidance of team members. |
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COM | Communication | Strongly disagree (1) | Disagree (2) | Agree (3) | Strongly agree (4) |
35 | Team members follow a standardized method of sharing information when handing off patients. |
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36 | Team members use common medical terminology when communicating with each other. |
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37 | Team members ensure that the information is well understood by others. |
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38 | You acknowledge and confirm requests through verbal or nonverbal behavior. |
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39 | You exchange information or opinions with inexperienced members to ensure team effectiveness. |
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40 | Hospital management provides effective and sophisticated means of communication between team members. |
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41 | Hospital Management provides information system to provide the team with the data necessary to take the right decision at the right time with the appropriate quantity and quality. |
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