| 8) What are the factors affecting your satisfaction? (Multiple choice) | The change in heating cost after transition | 53 |
The amounts of subsidies for heating | 46 | ||
More convenient after transition | 30 | ||
The change in indoor temperature | 31 | ||
The security of the facilities | 54 | ||
Others______ | 6 (unstable gas supply) 4 (slow progress) | ||
9) What do you think about the methods and attitudes of enforcing staffs? | Enforced by compulsory means with bad attitude | 6 | |
Appropriate means of enforcement, but Mechanical and single | 59 | ||
Enforce with flexibility, fully respecting users’ wishes and rights | 33 |