Path | Standardized Coefficients | S.E. | C.R. | P |
Service Quality → Relationship Quality | 0.582 | 0.172 | 6.506 | *** |
Service Quality → Customer Loyalty | 0.469 | 0.453 | 1.466 | 0.006 |
Relationship Quality → Customer Loyalty | 0.624 | 0.443 | 1.561 | 0.008 |