Path | Standardized Coefficients | S.E. | C.R. | P |
Service Quality → Relationship Quality | 0.611 | 0.163 | 5.352 | *** |
Service Quality → Customer Loyalty | 0.569 | 0.153 | 5.572 | *** |
Relationship Quality → Customer Loyalty | 0.562 | 0.104 | 8.818 | *** |