Construct

Item No.

Items

[77]

HC01

I have received adequate education and training to use e-Government services.

HC02

I have the necessary skills and knowledge to navigate e-Government platforms.

HC03

I continuously seek to enhance my knowledge and skills related to e-Government services.

HC04

I feel confident in my ability to troubleshoot problems when using e-Government services.

HC05

The skills and knowledge I have are well-recognized and utilized in the e-Government context.

HC06

I am comfortable learning new technologies as they relate to e-Government services.

HC07

I can adapt and use e-government services in changing circumstances.

HC08

I actively seek out opportunities to improve my understanding of e-Government services.

HC09

I have been involved in training programs or workshops aimed at improving my proficiency with e-Government services.

HC10

I have sufficient experience with using online platforms or digital services that enhances my use of e-Government services.