Construct | Item No. | Items |
[77] | HC01 | I have received adequate education and training to use e-Government services. |
HC02 | I have the necessary skills and knowledge to navigate e-Government platforms. | |
HC03 | I continuously seek to enhance my knowledge and skills related to e-Government services. | |
HC04 | I feel confident in my ability to troubleshoot problems when using e-Government services. | |
HC05 | The skills and knowledge I have are well-recognized and utilized in the e-Government context. | |
HC06 | I am comfortable learning new technologies as they relate to e-Government services. | |
HC07 | I can adapt and use e-government services in changing circumstances. | |
HC08 | I actively seek out opportunities to improve my understanding of e-Government services. | |
HC09 | I have been involved in training programs or workshops aimed at improving my proficiency with e-Government services. | |
HC10 | I have sufficient experience with using online platforms or digital services that enhances my use of e-Government services. |