How effective would the following actions be to improve HH permanently in your institution?		1-Not effective	2	3	4	5	6	7-Very effective	mean
Leaders and SM at your institution support and openly promote HH	N	6	6	8	10	3	5	16	4.4
	%	11.1	11.1	14.8	18.5	5.6	9.3	29.6	4.4
The HCF makes AHR always available at each point of care	N	5	4	7	15	6	2	15	4.5
The HCF makes AHR always available at each point of care	%	9.3	7.4	13	27.8	11.1	3.7	27.8	4.5
HH posters are displayed at point of care as reminders	N	1	5	7	5	5	2	29	5.4
HH posters are displayed at point of care as reminders	%	1.9	9.3	13	9.3	9.3	3.7	53.7	5.4
Each HCW receives education on HH	N	6	3	10	10	5	5	15	4.5
Each HCW receives education on HH	%	11.1	5.6	18.5	18.5	9.3	9.3	27.8	4.5
Clear and simple instructions for HH are made visible for every HCW	N	3	3	9	5	4	5	25	5.2
	%	5.6	5.6	16.7	9.3	7.4	9.3	46.3	5.2
HCW regularly receive feedback on their HH performance	N	6	1	15	9	2	4	17	4.5
HCW regularly receive feedback on their HH performance	%	11.1	1.9	27.8	16.7	3.7	7.4	31.5	4.5
You always perform HH as recommended (being a good example for your colleagues)	N	3		9	5	2		35	5.6
	%	5.6		16.7	9.3	3.7		64.8	5.6
Patients are invited to remind HCW to perform HH	N	15	4	11	9	1	1	13	3.6
Patients are invited to remind HCW to perform HH	%	27.8	7.4	20.4	16.7	1.9	1.9	24.1	3.6