5-point scale average value | Verbal expression | Fuzzy number | Membership function |
Below 2.09 | Not at all (1) |
| (1, 1, 3) |
2.10 - 2.89 | Slightly (2) |
| (1, 3, 5) |
2.90 - 3.69 | Moderately (3) |
| (3, 5, 7) |
3.70 - 4.49 | Strongly (4) |
| (5, 7, 9) |
Above 4.5 | Intensely so (5) |
| (7, 9, 9) |