| PROCESSES | AMFE (%) | FRACAS (%) | |
| Operational | Preanalytical | 34.2 | 48.4 |
| Analytical | 26.5 | 28.2 | |
| Postanalytical | 35.1 | 17.2 | |
| Strategic | 2.9 | 2.0 | |
| Support | 1.3 | 4.2 | |