Category 5: Coordinating the Different Links in the Chain

Establish a method of communication between partners for daily work and emergency situations.

Exchange information with clients.

Set up agreements in a customer—supplier relationship.

Define the stocking policy with main suppliers and customers in a concerted manner.

Integrate suppliers and/or customers in the development of new products.

Consider the after-sales service in the design and/or referencing of products.

Optimize sales and production plans with the various partners.

Ensure product traceability throughout the chain.