| Category 4: Resource Planning | 
| Establish sales forecasts. | 
| Plan logistics investments. | 
| Carry out the PDP (Master Production Plan)—supporting the production activity. | 
| Carry out the DDP (Master Distribution Program)—supporting the distribution activity. | 
| Plan promotional operations. | 
| Plan transportation. | 
| Plan after-sales service needs. | 
| Map the customer network. |