Category 3: Establish Procedures

Establish procedures for procurement.

Establish procedures for production.

Establish procedures for distribution.

Establish protocols between distributors, carriers, and suppliers.

Establish logistics procedures for customer management.

Establish procedures related to the logistics of promotional products.

Establish procedures for the management of new products.

Establish procedures for the return of unsold goods from customers and suppliers.

Establish procedures for the return, exchange, de-consignment, or processing of packaging materials.

Evaluate major risks and set up emergency procedures.