Matrix

learner’s Characteristics

Management

IT

Course

Support

Technology Knowledge

Learning Environment

Instructional Design

Instructor’s Characteristics

Level of Collaboration

Normalized Principal Eigenvector

1

2

3

4

5

6

7

8

9

10

Learner’S Characteristics

1

1

8 1/4

7 3/4

1/3

5

6 3/4

2 1/6

1 3/4

1/2

4 1/5

14.19%

Management

2

1/8

1

1/2

1/8

2/7

5/6

1/6

2/9

1/5

2/7

1.85%

IT

3

1/8

2 1/7

1

1/8

2/9

2

1/4

1/5

1/9

1/5

2.15%

Course

4

3

7 2/3

8 1/7

1

8 1/7

8 7/9

6 2/9

4

2 2/5

7 2/3

30.90%

Support

5

1/5

3 2/5

4 1/2

1/8

1

3 3/5

1/4

2/7

1/7

2

4.50%

Technology Knowledge

6

1/7

1 1/5

1/2

1/9

2/7

1

1/7

1/6

1/8

1/5

1.67%

Learning Environment

7

1/2

6 1/9

3 5/6

1/6

3 3/4

7 1/4

1

1 3/7

1/4

5 1/5

10.03%

Instructional Design

8

4/7

4 3/5

5 1/2

1/4

3 3/8

6 2/7

5/7

1

1/3

5 1/3

9.67%

Instructor’s Characteristics

9

2

5

8 5/9

2/5

6 7/8

7 2/3

3 5/7

3 2/9

1

7 1/6

21.00%

Level of Collaboration

10

1/4

3 2/5

4 2/3

1/8

1/2

4 5/7

1/5

1/5

1/7

1

4.04%