| Variable | Comp1 | Comp2 | Comp3 | Unexplained |
| Acess | 0.6864 | −0.0507 | −07254 | 0 |
| Usage | 0.5923 | −0.5397 | 0.5982 | 0 |
| Quality | 0.4219 | 0.8403 | 0.3404 | 0 |