Sequence number | Compliment | Number of compliment | Proportion% | Link relative growth% | Chain relative growth% |
1 | delay | 15695 | 36.5 | 107.6 | −59.1 |
2 | Delivery service | 14515 | 33.7 | 63.2 | −44.3 |
3 | Missing or shortage | 8673 | 20.1 | 101.3 | −36.2 |
4 | damaging | 2890 | 6.7 | 44.8 | −21.1 |
5 | Receiving service | 842 | 2.0 | 26.8 | −37.5 |
6 | Illegal charge | 202 | 0.5 | 16.8 | −47.4 |
7 | Collecting money | 104 | 0.2 | 5.1 | −44.1 |
8 | other | 122 | 0.3 | 32.6 | −55.0 |
9 | total | 43044 | 100.0 | 81.0 | −48.7 |