| BANK | BANK B | |||
| DATE | Day 1 | Day 2 | Day 3 | UNITS |
| INPUTS |
|
|
| |
| Total Time Involved (t) | 1.00 | 1.00 | 1.00 | Hour |
| Number of Customers Arrived | 20 | 9 | 17 | Customers |
| Number of Customers Served | 17 | 6 | 15 | Customers |
| Number of Servers | 2 | 2 | 2 | Servers |
| Model Type | M/M/2 | M/M/2 | M/M/2 |
|
| Intermediate Calculations |
|
|
| |
| Average Arrival Rate | 0.05 | 0.1111 | 0.0588 | |
| Average Serve Rate | 0.0588 | 0.1666 | 0.0666 | |
| Performance Measures |
|
|
| |
| Rho (average server utilization) | 0.5882 | 0.75 | 0.5666 | |
| Probability of System empty | 0.2592 | 0.1428 | 0.2766 | |
| Average Customers in the system (L) | 1.7989 | 3.4285 | 1.6693 | |
| Average Customers waiting in a queue (Lq) | 0.6224 | 1.9285 | 0.5360 | |
| Average customer’s wait in the System (Ls) | 1.1765 | 1.5 | 1.1333 | |
| Average time in the system (W) | 0.0899 | 0.3809 | 0.0982 | |
| Average time in the queue (Wq) | 0.0311 | 0.2142 | 0.0315 | |
| Average time a Customer is served (Ws) | 0.0588 | 0.1667 | 0.0667 | |