| BANKS | Bank A | Bank B |
| INPUTS |
|
|
| Total Time Involved (t) | 3 | 3 |
| Number of Customers Arrived | 65 | 46 |
| Number of Customers Served | 58 | 38 |
| Number of Servers | 3 | 2 |
| Model Type | M/M/3 | M/M/2 |
| Intermediate Calculations |
|
|
| Average Arrival Rate | 0.0461 | 0.0733 |
| Average Serve Rate | 0.0517 | 0.9733 |
| Performance Measures |
|
|
| Rho (average server utilization) | 0.3710 | 0.6349 |
| Probability of System empty | 0.3229 | 0.2262 |
| Average Customers in the system (L) | 1.1837 | 2.2989 |
| Average Customers waiting in a queue (Lq) | 0.0700 | 1.0289 |
| Average customer’s wait in the System (Ls) | 1.1134 | 1.2699 |
| Average time in the system (W) | 0.0565 | 0.1896 |
| Average time in the queue (Wq) | 0.0032 | 0.0922 |
| Average time a Customer is served (Ws) | 0.0541 | 0.0974 |