Information

Response

Motivation

Environmental Support

(1) Data

Do employees know how well they perform based on company standards?

(2) Instruments

Do the employees have the best tools for exemplary performance?

(3) Incentives

Are incentives satisfactory to cause employees to perform meritoriously?

Behavior Repository

(4) Knowledge

Do employees have all the information and knowledge for superior performance?

(5) Capacity

Do employees have the capability to perform exemplary?

(6) Motives

Are employees motivated to work exemplary for available incentives?