Custom. Level | Cost decrease | Operation efficiency | Organizational benefits | ||||||
Mean | SD | p-value | Mean | SD | p-value | Mean | SD | p-value | |
Low | 3.07 | 1.071 | 0.049** | 5.31 | 0.881 | 0.279 | 5.52 | 0.869 | 0.822 |
High | 3.49 | 1.330 | 5.50 | 1.031 | 5.56 | 0.969 |