Custom. Level

Cost decrease

Operation efficiency

Organizational benefits

Mean

SD

p-value

Mean

SD

p-value

Mean

SD

p-value

Low

3.07

1.071

0.049**

5.31

0.881

0.279

5.52

0.869

0.822

High

3.49

1.330

5.50

1.031

5.56

0.969