Scale Mean if Item Deleted

Scale Variance

if Item Deleted

Corrected Item-Total Correlation

Squared Multiple

Correlation

Cronbach’s Alpha

if Item Deleted

Mobile Banking

17.1297

4.960

0.575

0.418

0.910

Internet Banking

17.4752

3.528

0.896

0.872

0.843

Electronic Card Banking

17.0618

4.618

0.749

0.644

0.878

Telephone Banking

17.3167

3.928

0.844

0.855

0.854

Performance

17.2180

4.719

0.731

0.591

0.882