27) You can easily make payment (service bill, current bill, gas bill) through your mobile banking.

VI

I

N

NI

NVI

28) Are you satisfied with your mobile banking service facilities?

VI

I

N

NI

NVI

29) Do you feel your used mobile banking service is dependable?

VI

I

N

NI

NVI

30) It is easy for transferring money.

VI

I

N

NI

NVI

31) You can easily understand your mobile banking service menu.

VI

I

N

NI

NVI

32) It saves your time.

VI

I

N

NI

NVI

33) It costs little service fee.

VI

I

N

NI

NVI

34) It provides saving facility in secure.

VI

I

N

NI

NVI

35) Do you recommend your mobile banking service to others?

VI

I

N

NI

NVI