27) You can easily make payment (service bill, current bill, gas bill) through your mobile banking. | ||||
VI | I | N | NI | NVI |
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28) Are you satisfied with your mobile banking service facilities? | ||||
VI | I | N | NI | NVI |
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29) Do you feel your used mobile banking service is dependable? | ||||
VI | I | N | NI | NVI |
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30) It is easy for transferring money. | ||||
VI | I | N | NI | NVI |
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31) You can easily understand your mobile banking service menu. | ||||
VI | I | N | NI | NVI |
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32) It saves your time. | ||||
VI | I | N | NI | NVI |
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33) It costs little service fee. | ||||
VI | I | N | NI | NVI |
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34) It provides saving facility in secure. | ||||
VI | I | N | NI | NVI |
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35) Do you recommend your mobile banking service to others? | ||||
VI | I | N | NI | NVI |
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