The social or sociological perspective is broadly the study of humans and their social interactions. This involves the ways and means that these interactions shape communities and society. Here, society refers to the direct and indirect target population or communities of interest. This perspective includes criteria or sub-criteria that have a significant positive or negative impact on society. Social criteria may consist of 1) Health, 2) Cultural acceptance, 3) Employment, and 4) Infrastructure and Operational effectiveness. Sometimes social and political perspectives are combined because the boundaries are blurred. For this research, these two perspectives are separated. Criteria such as policies, regulations, and other actions of policymakers are considered under the political perspective


The technical perspective represents the point of view and priorities of technical managers, technologists, social workers and clinicians, and others that may contribute that add value to the overall mission of the SMNOs. This perspective incorporates the technologies, methodologies, and technical skills and considerations that enable SMNOS to remain competitive and meet the mission’s specific demands. For this strategic roadmap, the main criteria that make up the technical perspective include 1) Data-driven and measured outcomes, 2) Continuous improvement and delivery, 3) Business intelligence incorporates social media inputs as Instagram, Facebook, and Twitter, and 4) Infrastructure and operational effectiveness.


The economic perspective incorporates the cost of and financial sustainability of SMNO operations. The economic perspective recognizes that SMNOs will not remain functional and meet its mission unless they can sustain their financial viability. Criteria may include 1) Meet financial goal, 2) Future economic sustainability, 3) Financial forecasting, planning, and monitoring, and 4) Balancing programs, resources, budgeting, accountability, and financial planning and 5) Funding assessment.


The environmental criteria have an impact on the SMNO environmental culture and subsequent market impact. Environmental criteria form a necessary foundation to maintain at the required level of functionality, allowing them to meet mission demands. Criteria may include 1) Environmental safety and 2) Health and wellness. Often, local community nonprofit organizations are located close to the population they serve to provide access and to assure cultural acceptance. This may be in lower-income neighborhoods, so safety and cleanliness are criteria that must be confirmed as well.


The political perspective criteria make up political motivation, policies, and regulations that represent the SMNOs relating to the government or the public affairs of the area that govern the SMNO. Criteria may include 1) Meet government or industry requirements, 2) Meet organizational policies, 3) Attain political backing, 4) Account for and mitigate regulatory risk and, 5) Governance. Political and social perspectives may be intertwined, but their criteria must be independent for this exercise.