Measure

Quality: (Evaluated by borrowers) Level of satisfaction, loan processing time period, assistance and guidance on business plan, easy recovery, fulfillment of need on time

Productivity: (Evaluated by providers) accountability, audit report, financial report, satisfaction of donor

Compliance: (Evaluated by authorities) policies and regulation, tax provision, relation with legitimate institutes

Sustainable innovation: (Evaluated by competitors) Akhuwat microfinance has no competitor and support other organization in replication of its model

Ecology

Taking holistic approach: Providing interest free loans to whole population for their empowerment