| Journal name | Number of articles | AJG (ABS) ranking 2018 | Percentage (%) |
| Journal of Service Research | 3 | 4 | 12 |
| Journal of the Academy of Marketing Science | 3 | 4* | 12 |
| Journal of Retailing and Consumer Services | 3 | 2 | 12 |
| Journal of Service Management | 2 | NA | 8 |
| Service Industries Journal | 2 | 2 | 8 |
| Journal of Business Research | 2 | NA | 8 |
| Journal of Hospitality and Tourism Management | 2 | 1 | 8 |
| Industrial Marketing Management | 1 | 3 | 4 |
| Total Quality Management | 1 | NA | 4 |
| Journal of Research in Interactive Marketing | 1 | 1 | 4 |
| Management Decision | 1 | NA | 4 |
| Journal of Consumer Behavior | 1 | 2 | 4 |
| Service Business | 1 | NA | 4 |
| Managing Service Quality | 1 | 1 | 4 |
| Journal of Interactive Marketing | 1 | NA | 4 |