Variable

Sub-scale

Frequency

%

Gender

Male

71 (47.4%)

Female

49 (32.6%)

Age

24 - 45 years

72.5%

Qualification

Bachelor Degree

No Degree

47.5%

32.5%

Place of Work

Private sector

Public Sector

65.4%

14.6%

Customer period

6 - 10 years

11 years & above

57.8%

22.2%