No.

Statement

Expectations

Performance

Mean Difference

t-test*

Mean

SD

Mean

SD

(Performance - Expectations)

t

Sig.

1

The beaches and ocean would be clean

3.54

0.87

3.57

0.87

0.03

0.43

0.669

2

Check in and check times would be flexible

3.44

1.06

3.05

0.87

−0.39

−2.44

0.015

3

The resort would be clean

3.47

1.01

3.52

1.35

0.05

0.44

0.663

4

The resort would be safe and secure

3.40

1.06

3.66

1.10

0.26

2.76

0.006

5

The resort would have a variety of restaurants

3.10

1.20

3.21

1.70

0.11

0.95

0.345

6

The resort would have a variety of bars

3.09

1.20

3.16

1.53

0.07

0.62

0.536

7

The resort would have a variety of shops

3.04

1.30

3.14

1.53

0.10

0.83

0.409

8

The resort would have a variety of nightlife

3.14

1.20

3.06

1.75

−0.08

−0.65

0.518

9

Restaurants would be cheap

2.39

2.21

2.74

2.00

0.35

3.05

0.003

10

Bars would be cheap

3.19

1.19

3.42

1.15

0.23

2.56

0.011

11

Shops would be cheap

3.46

0.91

3.64

0.81

0.18

2.81

0.006

12

Nightlife would be cheap

3.21

1.13

3.45

1.24

0.24

2.29

0.023

13

Hotel meals would be of high quality

3.10

1.25

3.34

1.42

0.24

2.16

0.032

15

In-flight service would be high quality

3.08

1.23

3.11

1.31

0.03

0.31

0.754

16

The arrival airport would be modern and efficient

2.44

1.88

2.64

2.03

0.20

2.08

0.039

17

Transfer vehicle would be on-time and air conditioned

2.18

2.01

2.39

1.86

0.21

2.03

0.044

22

I would be able to sample local food and drink

3.38

1.01

3.59

0.81

0.21

3.20

0.002

23

Water sports would be available

3.31

1.03

2.81

1.81

−0.50

−4.16

0.000

24

I would be able to experience traditional Fijian singing and dancing

3.19

1.29

3.08

1.44

−0.11

−1.99

0.048

25

I would be able to shop in local markets

3.11

1.40

3.34

1.21

0.23

2.31

0.022

26

I would be able to buy cheap Fijian artefacts

3.12

1.15

3.34

1.36

0.22

2.27

0.024

27

I would be able to experience an island cruise

3.08

1.18

3.29

1.28

0.22

2.09

0.038

29

Hotel staff would be friendly

3.49

0.87

3.68

0.81

0.19

2.28

0.024

30

The room would be quiet

3.49

0.90

3.50

1.17

0.01

0.12

0.908

31

The room would have a good view

3.33

1.03

2.79

1.77

−0.54

−5.15

0.000

32

The hotel and my room would have good internet connectivity

3.36

0.94

3.37

1.44

0.01

0.05

0.964

33

Facilities in the room would function properly

3.30

1.23

3.27

1.53

−0.03

−0.31

0.757

34

The room would have a comfortable bed and clean bedding

3.34

1.19

3.37

1.26

0.03

0.37

0.711

38

I would be able to visit a Fijian village

2.80

1.90

2.30

2.26

−0.50

−6.07

0.000

39

I would be able to visit historical sites

2.86

1.98

2.45

2.14

−0.41

−4.25

0.000

40

I would be able to visit a rainforest

2.96

1.75

2.49

2.15

−0.47

−4.89

0.000