| Patients’ scores | Arithmetic mean |
| Delivery of diagnosis | 6.32 |
| Communication by the doctor | 7.43 |
| Execution of training | 7.55 |
| Atmosphere during training | 7.17 |
| Frequency of blood taking | 5.17 |
| Infusion of iv. insulin | 3.62 |
| Transition to sc. insulin | 6.19 |