| Patients’ scores | Arithmetic mean |
| Delivery of diagnosis | 6.24 |
| Communication by the doctor | 7.15 |
| Execution of training | 7.28 |
| Atmosphere during training | 6.81 |
| Frequency of blood taking | 5.38 |
| Infusion of iv. insulin | 3.72 |
| Transition to sc. insulin | 6.55 |