Symbols

Significations

P

System utilization rate

n

Average number of customers in the system (customers who are waiting and customers who are being served)

λ

Average customer arrival rate (failure rate)

μ

Average customer service throughput (repair rate)

T q

Average waiting time the queue

T

Average waiting time in the system

P 0

Probability that there are zero units (customer) in the system

P n

Probability that there are n units (clients) in the system

π n ( t )

Probability that the system is in state E n at time t