| Symbols | Significations |
| P | System utilization rate |
| n | Average number of customers in the system (customers who are waiting and customers who are being served) |
|
| Average customer arrival rate (failure rate) |
|
| Average customer service throughput (repair rate) |
|
| Average waiting time the queue |
| T | Average waiting time in the system |
|
| Probability that there are zero units (customer) in the system |
|
| Probability that there are n units (clients) in the system |
|
| Probability that the system is in state at time t |