Concept | Category | Description | Topics and Example |
Quality of User-User Interaction | Quality of Connotation | Quality of Information in Response and Interaction | 1) Real: I accept those exchanges and interactions based on personal experience and true feelings 2) Professional: Review interactions with expertise are more “credible” 3) Relevant: Topic-centered |
Quality of Peripheral Factors | Quality of Factors (e.g. Frequency of User-User interaction) in interaction besides Information Contents | 1) Response: Interactions will be more “credible” if reviewer respond and explain seriously 2) Zeal: The more interactions, the better. The more participants, the better the quality of Interactions is |