Concept

Category

Description

Topics and Example

Quality of User-User Interaction

Quality of Connotation

Quality of Information in Response and Interaction

1) Real: I accept those exchanges and interactions based on personal experience and true feelings

2) Professional: Review interactions with expertise are more “credible”

3) Relevant: Topic-centered

Quality of Peripheral Factors

Quality of Factors (e.g. Frequency of User-User interaction) in interaction besides Information Contents

1) Response: Interactions will be more “credible” if reviewer respond and explain seriously

2) Zeal: The more interactions, the better. The more participants, the better the quality of Interactions is