Symptom

Required Information

Previous Sys.

Proposed Sys.

Web page cannot be browsed

Web server IP address

✓

DB server IP address

✓

Storage server IP address

✓

Web page URL

✓

✓

Web client IP address

✓

✓

SIP client cannot make calls

SIP server IP address

✓

Caller client IP address

✓

✓

Caller client ID

✓

✓

Receiver client IP address

✓

✓

Receiver client ID

✓

✓

Email cannot be received

Mail server IP address

✓