Construct/dimension

Item number

Factor loading

Variance extracted %

Dimension reliability

Composite reliability

Distributive justice

7

0.77 - 0.89

71.67%

0.93

Procedural justice:

0.93

Factor 1

12

0.57 - 0.83

57.09%

0.93

Factor 2

2

0.93 - 0.93

87.11%

0.85

Factor 3

2

0.89 - 0.89

79.90%

0.75

Interactive justice:

0.93

Factor 1

6

0.74 - 0.89

70.56%

0.91

Factor 2

6

0.62 - 0.87

62.98%

0.88

Economic satisfaction

9

0.76 - 0.86

67.71%

0.94

Non-economic satisfaction

8

0.64 - 0.85

63.49%

0.91

Ability trust

6

0.85 - 0.90

77.68%

0.94

Benevolence trust

5

0.75 - 0.85

68.18%

0.88

Integrity trust

6

0.74 - 0.88

68.75%

0.91

Affective commitment

6

0.82 - 0.91

75.82%

0.94

Continuance commitment

5

0.67 - 0.88

64.47%

0.86

Normative commitment

6

0.69 - 0.82

58.95%

0.86