Questionnaire Item (5-Point scale ranging from “totally disagree = 1” to “totally agree = 5”)

Mean (SD)

PEQU

2.51 (1.75)

1. I find it easy to use online learning system to do what I want it to do

2.54 (1.32)

2. I find the online learning system is clear and understandable for me

2.27 (1.26)

3. It is easy for me to become skillful at using the online learning system

2.33 (1.34)

4. I find the online learning system easy to use

2.91 (1.37)

PU: Using online learning system

2.29 (1.52)

1. enables me to accomplish programs more quickly

2.46 (1.25)

2. improves my ability to accomplish academic tasks

2.3 (1.23)

3. increases my productivity in accomplishing academic tasks

2.22 (1.23)

4. enhances my effectiveness in accomplishing academic tasks

2.26 (1.19)

5. I find online learning system useful in my study completion.

2.2 (1.28)

PSQ: When I register for online courses, I expect

2.72 (1.70)

1. To have adequate feedback and support services from faculty

2.73 (1.29)

2. To have adequate information and support services from institutions

2.72 (1.3)

3. To have adequate support services from student service coordinators

2.7 (1.31)

Online learning acceptance and satisfaction (OLAS)

2.14 (1.57)

1. If I need to study for advanced degrees (programs), I would expect to use the online learning system.

2.11 (1.25)

2. If asked, I would likely recommend the online learning system as an ideal learning platform.

2.06 (1.22)