Factors intervening in the students’ learning process

Emotional aspects

Cognitive deficits

Quality of schooling experience before university

Teacher-student relationship

Peers-student relationship

Psychopedagogical interventions performed

Building a joint understanding (professional-student) with students about their difficulties

Listening and emotional support

Investigating the student’s history and current life experience

Investigating the student’s academic performance

Investigating cognitive and psychomotor development through application of tests/games/tasks

Assistance in the organization and planning of study strategies

Stimulating the student to simulate challenging academic

situations within the support service setting

Identification and strengthening of the student’s resources and capabilities

Promoting the student’s psychological autonomy and

independence

Cognitive stimulation

Providing advice and support to the families

Making contact with the teachers and the course coordinators and offering them guidance