No. Item | Question | Cronbach Alpha |
| Leadership |
|
1 | Management has a clear understanding of standardized in higher education | 0.820 |
2 | Long-term commitment is required for standardization implementation | 0.829 |
3 | Deputy Management actively support the standardized improvement process | 0.799 |
4 | Officer actively supports the standardized improvement process | 0.794 |
5 | Management provides resources (time, materials, information channel and money) for standardized implementation in the institution. | 0.830 |
6 | The Key Performance Index (KPI) is constantly monitored by top management to sustain standardized in the institution | 0.827 |
7 | Key Performance Indicator a numerical or figure used to show the result of the standardized performance in standardized in the institution | 0.821 |
| Standardized |
|
8 | Standardization smooth work process | 0.898 |
9 | Standardized work ensure the effectiveness and the efficiency of training in the institution. | 0.673 |
10 | Standardized work ensures the effectiveness and efficiency control over the formation of general and professional competencies among student in the institution. | 0.688 |
11 | Standardized work ensures the effectiveness and efficiency of quality system in the institution. | 0.717 |
| Quality System |
|
12 | Quality Management system is useful and helpful | 0.828 |
13 | Quality Management system contributes to the improvement of the institution | 0.811 |
14 | Quality Management system provides more advantages than disadvantages to the institution | 0.770 |
15 | Quality System avoid inconsistent in internal and external audit review | 0.754 |
16 | Quality Management system facilitate the whole management system in the institution. | 0.754 |