No. | Dimensions of access [7] | Dimensions of access [8] |
1 | Geographical accessibility ・ User location (S) ・ Service location (D) | Geographical accessibility ・ Indirect cost to household transport costs (D) |
2 | Availability ・ Health workers drugs and equipment (D) ・ Demand for service (D) | Availability ・ Waiting time (S) ・ Wages and quality of staff ・ Price and quality of drugs and other consumables (S) ・ Information on health care choice/providers (D) ・ Education ・ Adequacy (S) |
3 | Affordability ・ Cost and prices of service (S) ・ Household resources (D) ・ Willingness to pay (D) | Affordability ・ Direct price of service including informal fees (S) ・ Opportunity cost (D) |
4 | Acceptability ・ Characteristics of the health services (S) ・ Users attitude and expectations (D) | Acceptability ・ Management/staff efficiency (S) ・ Technology (S) ・ Household expectations (D) ・ Community and cultural preferences, attitudes and norms (D) |