No.

Dimensions of access

[7]

Dimensions of access

[8]

1

Geographical accessibility

・ User location (S)

・ Service location (D)

Geographical accessibility

・ Indirect cost to household transport costs (D)

2

Availability

・ Health workers drugs and equipment (D)

・ Demand for service (D)

Availability

・ Waiting time (S)

・ Wages and quality of staff

・ Price and quality of drugs and other consumables (S)

・ Information on health care choice/providers (D)

・ Education

・ Adequacy (S)

3

Affordability

・ Cost and prices of service (S)

・ Household resources (D)

・ Willingness to pay (D)

Affordability

・ Direct price of service including informal fees (S)

・ Opportunity cost (D)

4

Acceptability

・ Characteristics of the health services (S)

・ Users attitude and expectations (D)

Acceptability

・ Management/staff efficiency (S)

・ Technology (S)

・ Household expectations (D)

・ Community and cultural preferences, attitudes and norms (D)