FP3 | The revenue growth rate of our firm has exceeded the competitors | [30] |
FP4 | The market share growth of our firm has exceeded the competitors | [30] [73] [79] |
FP5 | The productivity of our firm has exceeded the competitors | [79] |
FP6 | The customers are satisfied with our products’ quality compared to competitors | [21] [30] |
FP7 | The customers are satisfied with our firm’s delivery lead-time compared to competitors | [21] [30] [50] |
FP8 | The overall competitive position of our firm is better than that of competitors | [21] [30] [63] |
FP9 | The overall growth of our firm is better than that of competitors | [79] |
FP10 | The employee satisfaction level of our firm is better than that of competitors | [21] [63] |