FP3

The revenue growth rate of our firm has exceeded the competitors

[30]

FP4

The market share growth of our firm has exceeded the competitors

[30] [73] [79]

FP5

The productivity of our firm has exceeded the competitors

[79]

FP6

The customers are satisfied with our products’ quality compared to competitors

[21] [30]

FP7

The customers are satisfied with our firm’s delivery lead-time compared to competitors

[21] [30] [50]

FP8

The overall competitive position of our firm is better than that of competitors

[21] [30] [63]

FP9

The overall growth of our firm is better than that of competitors

[79]

FP10

The employee satisfaction level of our firm is better than that of competitors

[21] [63]