1-The possibility of returning commodities; 2-Unproper behavior of personnel; 3-Undesidred odor in the store; 4-Weak answering 5-Changing prices 6-Atmosphere of store 7-Unproper arrangement of commodities; 8-Inappropriate working hours; 9-Few number of cashiers 10-Unproper communication | 11-Lack of proper advertising 12-Non-clean store 13-Lack of brands’ diversity 14-Lack of diversity of products; 15-Lack of discount attractions; 16-Lack of store attraction; 17-Lack of easy access; 18-Lack of proper decoration; 19-Lack of internet; 20-Ubsuitable carts; | 21-Lack of order in the store 22-Lack of equipment in store; 23-Lack of parking; 24-Lack of promotion and lottery; 25-Lack of rest place; 26-Lack of mobile charging place; 27-Unproper price; 28-Few branches; 29-Unproper commodity quality 30-Low area of store; |