Scale/Item

SCALE I

HIGH

ENGAGEMENT

High readiness

SCALE II

LOW

ENGAGEMENT

Low readiness

SCALE III

LOW

REJECTION

Non readiness

SCALE IV

HIGH

REJECTION

Adverse readiness

Judson Continuum* (1991)

2. Cooperation

1. Enthusiasm

5. Acceptance

4. Cooperation under

pressure of a parent

7. Indifference

14. Doing as little as possible

16. Working to rule

13. Personal withdrawal

(increase time off job and away from job)

12. Protests

10. Regressive behavior

8. Apathy loss of interest in job

11. Doing only what is ordered

15. Non learning

9. Slowing down

6. Passive resignation

19. Deliberate sabotage

18. Spoilage

17. Committing “errors”

Kübler-Ross**

Change Curve (1969)

Acceptance.

Exciting new

Opportunities.

Relief that the change has been survived.

Impatience for the

change to be complete.

Integration

Acceptance

Hope

Trust

Depression

Apathy

Isolation

Remoteness

Isolation

Individuals perform tasks in the same way as before, even when is not the appropriate behavior.

Anger

Lack of information

Fear for the unknown

Fear for doing something wrong

Shock-Denial