Strategic Barriers | Contextual Barriers |
- Unjustified TQM programme | - Inappropriate organizational culture |
- YQM adoption barriers | - Difficulties in changing organizational culture |
- Unrealistic expectations | - Lack of team orientation |
- Deficient leadership Poor management | - Poor and ineffective communication |
- Lack of top management support | - Poor coordination |
- Management turnover | - Lack of employee trust in senior management |
- Middle management resistance | - Problem solving mindset |
- Inappropriate planning | - Lack of innovation |
- Lack of constancy of purpose | - Political behaviors |
- Lack of long-term view | - Diversity of workforce |
- Lack of vision and clear direction | - Mindset barriers |
- Conflicting goal and priorities | Procedural barriers |
- Placing a poor priority on quality improvement | - Lack of process focus |
- Experience of previous failed change initiatives | - Lack of proper process management |
- Lack of government support | - Lack of customer focus |
- Political uncertainty | - Lack of supplier involvement |
Human recourses barriers | - Bureaucracy and paperwork |
- Lack of employee interest | - Lack of evaluation and self-assessment |
- Lack of employee commitment and involvement | - Incompetent change agent or quality consultant |
- Incompetent employees | - Ineffective corrective actions |
- Employees resistance in change | - Time consuming quality improvement efforts |
- Lack of good human resources | Structural Barriers |
- Inadequate empowerment at all levels | - Inappropriate organizational structure |
- Employee shortage and increased work load | - Lack of organizational flexibility |
- Lack of employee training and education | - Lack of physical system |
- Lack of employee motivation | - Lack of information system |
- High employee turnover | - Lack of financial support |
- Lack of recognition of rewards | - Time shortage |