Strategic Barriers

Contextual Barriers

- Unjustified TQM programme

- Inappropriate organizational culture

- YQM adoption barriers

- Difficulties in changing organizational culture

- Unrealistic expectations

- Lack of team orientation

- Deficient leadership Poor management

- Poor and ineffective communication

- Lack of top management support

- Poor coordination

- Management turnover

- Lack of employee trust in senior management

- Middle management resistance

- Problem solving mindset

- Inappropriate planning

- Lack of innovation

- Lack of constancy of purpose

- Political behaviors

- Lack of long-term view

- Diversity of workforce

- Lack of vision and clear direction

- Mindset barriers

- Conflicting goal and priorities

Procedural barriers

- Placing a poor priority on quality improvement

- Lack of process focus

- Experience of previous failed change initiatives

- Lack of proper process management

- Lack of government support

- Lack of customer focus

- Political uncertainty

- Lack of supplier involvement

Human recourses barriers

- Bureaucracy and paperwork

- Lack of employee interest

- Lack of evaluation and self-assessment

- Lack of employee commitment and involvement

- Incompetent change agent or quality consultant

- Incompetent employees

- Ineffective corrective actions

- Employees resistance in change

- Time consuming quality improvement efforts

- Lack of good human resources

Structural Barriers

- Inadequate empowerment at all levels

- Inappropriate organizational structure

- Employee shortage and increased work load

- Lack of organizational flexibility

- Lack of employee training and education

- Lack of physical system

- Lack of employee motivation

- Lack of information system

- High employee turnover

- Lack of financial support

- Lack of recognition of rewards

- Time shortage