Paragraph number

The paragraph

Arithmetic Average

Standard Deviation

Rank

level

4

4

The club/company leadership has awareness and knowledge of quality concepts and its applications.

2.86

0.98

1

12

High

5

5

The club/company leadership encourages and supports the initiatives of employees that contribute to develop quality management

2.76

0.96

2

2

High

6

6

The club/company leadership is interested in implementing quality management projects and programs and places them within the work plan.

1.65

0.094

3

3

Medium

medium

4 - 6

Total average

2.45

0.96

-

High