Response option

Factor

Fully Agree

I agree

Neither agree/ Nor disagree

Disagreeing

Strongly disagree

(%)

1

2

3

1.

Internal communication

73

19

8

2.

Recognition

53

29

18

3.

Interpersonal relationships at work

71

22

7

4.

Quality at work

77

18

5

5.

Decision making

61

25

14

6.

Physical environment

59

19

22

7.

Objectives of the institution

89

8

3

8.

Commitment

88

9

3

9.

Adapting to change

80

14

6

10.

Delegation of activities and functions

54

38

8

11.

External coordination

77

18

5

12.

Productivity efficiency

70

18

12

AVERAGE

71

20

9