Conglomerate

1

2

3

Seniority (years)

10 - 14

5 - 9

0 - 4

Internal communication

2

2

5

Recognition

2

3

5

Interpersonal relationships at work

2

3

5

Quality at work

1

2

5

Decision making

2

3

5

Physical environment

2

3

5

Objectives of the institution

1

2

5

Commitment

1

2

5

Adapting to change

2

2

4

Delegation of activities and functions

2

2

3

External coordination

1

2

4

Productivity efficiency

2

2

4

Average

1.67

2.33

4.58

SD

0.49

0.49

0.67