Clients from the point of view of employers [C]:

“The client knows that his services will be done via software and systems, his confidence and trust in the outcomes will increase”.

Before automation: “when the client used to ask for his reports and findings, we were not able to afford it in a short time, since there are several operations to go through including the comparison of balances, etc …”

After automation: “Today, tasks turn to be more efficient … employees accomplish their duties in no time, and this has a great impact on preferred clients who were the first to welcome this intervention”. One employer also stated, that “reports’ design and style we now produce are neater, clearer, well arranged, organized and professional than before”.

“Nowadays, with the new technology and data backups, there is less chance for the data to be lost, which used to happen when the accountants relied on one server or PC in their office, but today the new system came to preserve information. Now people especially clients have extra trust and confidence to the accounting software”.