| Purchasing Practices | Strategic Intent | ||
| Cost | Quality | Availability | |
| Process re-engineering | ✗ | ✗ | ✗ |
| Process automation | ✗ |
|
|
| Delegating call-off responsibility | ✗ |
|
|
| Purchasing cards | ✗ |
|
|
| E-commerce | ✗ |
| ✗ |
| Consolidated billing | ✗ |
|
|
| Benchmarking against industry norms | ✗ |
|
|
| Capture supplier expertise and innovation | ✗ | ✗ |
|
| Quality planning | ✗ | ✗ |
|
| On-site supplier support and training |
| ✗ | ✗ |
| Supplier account manager |
|
| ✗ |
| Demand forecasting and early phased release of specification information | ✗ |
| ✗ |