S/N

Usability metrics

User Experience (UX) metrics

1.

What is the rate at which you understand the system?

What is the rate at which the answers provided by the system are correct?

2.

What is the rate at which you think the system is efficient?

What is the rate at which you are satisfied with the answers provided by the system

3.

What is the rate at which the system tolerates error and corrects you when you made mistakes?

What is the rate at which the language used by the system is simple?

4.

What is the rate at which the system is easy to use?

What is the rate at which the answers provided by the system in corresponding to their questions are valid?

5.

What is the rate at which the system design is attractive?

What is the rate at which the system is effective enough in providing valid answer to questions?

6.

What is the rate at which you are satisfied with the time response of the system?

What is the rate at which the system can provide high quality answers?

7.

What is the rate at which you are satisfied with the visual content of the system?

What is the rate at which the system is reliable in providing answers to computing related questions?

8.

What is the rate at which you find it easy to Navigate through the system?

What is the rate at which the system is consistent in performing its functions?

9.

What is the rate at which you will like to use the system the next time?

What is the rate at which the system is accessible from your end?

10.

What is the rate at which you are satisfied with the system feedback?

What is the rate at which you prefer the system to others?