S/N | Usability metrics | User Experience (UX) metrics |
1. | What is the rate at which you understand the system? | What is the rate at which the answers provided by the system are correct? |
2. | What is the rate at which you think the system is efficient? | What is the rate at which you are satisfied with the answers provided by the system |
3. | What is the rate at which the system tolerates error and corrects you when you made mistakes? | What is the rate at which the language used by the system is simple? |
4. | What is the rate at which the system is easy to use? | What is the rate at which the answers provided by the system in corresponding to their questions are valid? |
5. | What is the rate at which the system design is attractive? | What is the rate at which the system is effective enough in providing valid answer to questions? |
6. | What is the rate at which you are satisfied with the time response of the system? | What is the rate at which the system can provide high quality answers? |
7. | What is the rate at which you are satisfied with the visual content of the system? | What is the rate at which the system is reliable in providing answers to computing related questions? |
8. | What is the rate at which you find it easy to Navigate through the system? | What is the rate at which the system is consistent in performing its functions? |
9. | What is the rate at which you will like to use the system the next time? | What is the rate at which the system is accessible from your end? |
10. | What is the rate at which you are satisfied with the system feedback? | What is the rate at which you prefer the system to others? |