Category label

Interview themes

Respondents

Issues

Longer time consumed because there is no direct involvement or connection between all Higher education institutions.

Delay on receiving student official transcript.

Some students are unable to go to Abu Dhabi to sign the withdrawal form and bring it to receiving institution.

Longer time to reply to emails between NAPO and other Higher Education Institutions.

Difficulties to establish equivalencies of courses.

Longer time consumed to download student record in banner system in receiving institution.

Student records is not updated on NAPO site after students are admitted to any Higher Institution.

ZU and HCT

UAEU

HCT

NAPO