| Research Items | Factor Loading | Reliability | Eigen-value | Cumulative Explained |
| Performance Expectancy |
| 0.926 | 3.274 | 81.85% |
| 1. PE1 | 0.90 |
|
|
|
| 2. PE2 | 0.939 |
|
|
|
| 3. PE3 | 0.924 |
|
|
|
| 4. PE4 | 0.854 |
|
|
|
| Effort Expectancy |
| 0.936 | 3.360 | 84.00% |
| 5. EE1 | 0.883 |
|
|
|
| 6. EE2 | 0.930 |
|
|
|
| 7. EE3 | 0.934 |
|
|
|
| 8. EE4 | 0.919 |
|
|
|
| Social Influence |
| 0.930 | 3.311 | 82.76% |
| 9. SI1 | 0.887 |
|
|
|
| 10. SI2 | 0.929 |
|
|
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| 11. SI3 | 0.917 |
|
|
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| 12. SI4 | 0.906 |
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|
|
| Information Quality |
| 0.938 | 4.012 | 80.23% |
| 13. IQ1 | 0.869 |
|
|
|
| 14. IQ2 | 0.920 |
|
|
|
| 15. IQ3 | 0. 938 |
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|
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| 16. IQ4 | 0.892 |
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|
|
| 17. IQ5 | 0.857 |
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|
|
| System Quality |
| 0.898 | 2.494 | 83.12% |
| 18. SQ1 | 0.905 |
|
|
|
| 19. SQ2 | 0.943 |
|
|
|
| 20. SQ3 | 0.887 |
|
|
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| Service Quality |
| 0.842 | 2.282 | 76.05% |
| 21. SerQ1 | 0.874 |
|
|
|
| 22. SerQ2 | 0.897 |
|
|
|
| 23. SerQ3 | 0.845 |
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|
|
| Intention to Use |
| 0.919 | 2.584 | 86.13% |
| 24. IU1 | 0.919 |
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|
|
| 25. IU2 | 0.947 |
|
|
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| 26. IU3 | 0.918 |
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|