Research Items

Factor Loading

Reliability

Eigen-value

Cumulative Explained

Performance Expectancy

0.926

3.274

81.85%

1. PE1

0.90

2. PE2

0.939

3. PE3

0.924

4. PE4

0.854

Effort Expectancy

0.936

3.360

84.00%

5. EE1

0.883

6. EE2

0.930

7. EE3

0.934

8. EE4

0.919

Social Influence

0.930

3.311

82.76%

9. SI1

0.887

10. SI2

0.929

11. SI3

0.917

12. SI4

0.906

Information Quality

0.938

4.012

80.23%

13. IQ1

0.869

14. IQ2

0.920

15. IQ3

0. 938

16. IQ4

0.892

17. IQ5

0.857

System Quality

0.898

2.494

83.12%

18. SQ1

0.905

19. SQ2

0.943

20. SQ3

0.887

Service Quality

0.842

2.282

76.05%

21. SerQ1

0.874

22. SerQ2

0.897

23. SerQ3

0.845

Intention to Use

0.919

2.584

86.13%

24. IU1

0.919

25. IU2

0.947

26. IU3

0.918