Level
Service agent | I | II | III | IV | V | Outcome of level |
a | 0.668643 | 0.794197 | 0.884546 | 0.921937 | 0.897458 | IV |
b | 0.621531 | 0.772595 | 0.891866 | 0.956186 | 0.951802 | IV |
c | 0.862299 | 0.901099 | 0.802313 | 0.746289 | 0.723816 | II |
d | 0.637706 | 0.772725 | 0.875953 | 0.927739 | 0.916862 | IV |
e | 0.664282 | 0.794688 | 0.908869 | 0.828725 | 0.805631 | III |
f | 0.736601 | 0.885917 | 0.801003 | 0.859187 | 0.848163 | II |
g | 0.668469 | 0.807688 | 0.907803 | 0.949365 | 0.923932 | IV |
h | 0.551921 | 0.696836 | 0.824382 | 0.911333 | 0.939183 | V |
i | 0.604322 | 0.753955 | 0.875141 | 0.944834 | 0.948511 | V |
j | 0.877895 | 0.874627 | 0.828077 | 0.820269 | 0.725099 | I |
k | 0.540525 | 0.688819 | 0.820277 | 0.911701 | 0.944535 | V |
l | 0.643165 | 0.768151 | 0.862172 | 0.807727 | 0.794696 | III |
m | 0.492183 | 0.645696 | 0.789349 | 0.898606 | 0.951949 | V |
n | 0.668643 | 0.712107 | 0.792993 | 0.849177 | 0.831472 | IV |
o | 0.621531 | 0.928329 | 0.827973 | 0.925387 | 0.961169 | V |