| Task | Percentage % |
| Calibration of automatic pipette | 12.5% |
| An internal quality control system in place that controls every batch of examinations | 50% |
| Laboratory implement an internal quality control program | 37.5% |
| Laboratory involved in an external quality assessment program | 12.5% |
| The laboratory participate in an external quality assessment scheme | 6.3% |
| Procedure whereby all results are reviewed and signed out by an authorized person | 56.3% |
| Availability of customer’s satisfaction feedback | 25% |
| The presence of a monthly report system in your laboratory | 50% |
| Results including date, time, procedure and receiver | 25% |
| Total average | 30.50% |