| Attribute | Category | Number (n = 400) | % |
| Convenient working hours/days | Weekdays | 192 | 48.0 |
| Weekends | 185 | 46.2 | |
| Full time | 20 | 5.0 | |
|
| No response | 3 | 0.8 |
| Waiting time | <1 hour | 286 | 71.5 |
| 1 hour | 73 | 18.2 | |
| >1 hour | 37 | 9.3 | |
|
| No response | 4 | 1.0 |
| Health facility be within distance | <1 Km | 295 | 74.0 |
| 1 Km | 73 | 18.3 | |
| >1 Km | 29 | 7.3 | |
|
| No response | 2 | 0.5 |
| Friendly cost of health services (Ksh.) | <20 | 169 | 42.3 |
| 20 | 135 | 33.3 | |
| >20 | 67 | 17.0 | |
| Free | 24 | 6.0 | |
|
| No response | 5 | 1.3 |